Heater Shuts Off By Itself
If your fireplace's heater shuts off after turning on for 10-15 seconds:
1. Ensure the thermostat knob set on the fireplace is greater than the current temperature of your room, to do this turn the knob to level 9. This will ensure the fireplace will not automatically shut off due to the ambient...
Product User Manual
Download the user manual for the Forte EF series at the link below
Forte EF User Manual
Thermostat Control on Fireplace
The thermostat knob is located behind the trim on the top of the firebox. If room temperature gets too high, turn the thermostat knob down in a counter-clockwise direction; if you need to increase the heat, you can turn the thermostat knob up in a clockwise direction.
Reset the Heater
Venting, Clearances & Combustables
Your new Forte EF electric fireplace may be installed virtually anywhere in your home. However, when choosing a location, ensure that the general instructions are followed. For best results, install out of direct sunlight. Ensure plug location has been determined before installation of the firepl...